Shipping
Are they shipped worldwide?
Yes, except for USA with special arrangements. Orders will be dispatched via Hong Kong Post service (oversea) or SF express (Local). Local deliveries typically arrive within 3 business days, while oversea shipments may take 10-21 working days, facilitated by the Hong Kong Post service.
Shipping to USA?
Due to new U.S. tariff regulations, shipping to the United States from HongKong Post has been restricted. Currently, only new products of "Season Palette" are available to USA.
When will the order be shipped ?
We will process your order within 3 business days, unless it is a preorder item. If you place your order on a non-business day, we will ship the order the next business day. Holiday deliveries may be delayed by a day or two.
Delivery dates are estimated and cannot be guaranteed. If there is a delay, please contact us by email: kaheicarrie@gmail.com. Shipping services and rates are subject to change without notice.
If I buy an original art, who own the copyrights?
When an artist creates a painting, the artist owns both the copyright in the artwork, and the physical artwork. Ownership of the copyright is an intellectual property right. Ownership of the physical artwork is a personal property right. A sale of the physical artwork does not transfer the copyrights in the artwork.